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FAQs
Find answers to the most common questions about Infinite products, orders, shipping, returns, and more.
What is InfiniteFlex?
InfiniteFlex is all about movements without limits; Buttery-soft and ultra-stretchy pieces designed to move with you.
What is AirWave?
AirWave blends lightweight parachute style nylon with sleek design. It was created for
effortless comfort, motion, and that free, breezy energy.
How can we contact you?
You can contact us via email, WhatsApp, or via DM on Instagram; whatever suits you! We will make sure to get back to you ASAP.
How can I know which size is best for me?
You can find the fitting of each specific item in the product description, some pieces
have an oversized fit, while others are true to size.
In case you are still unsure on which size to get, feel free to message us on Instagram
or WhatsApp, and we will help you ASAP.
How should I wash my items?
Treat them gently! Cold wash, inside out, and air dry – your pieces will stay flawless for
much longer.
Can I modify or cancel my order once it has been placed?
We process orders quickly to ensure that they reach you as soon as possible. Once
your order is placed, changes or cancellations are not guaranteed, but you can reach
out right away and we will do our best!
What is your exchange/return policy?
Exchanges are accepted within 2 days of delivery for a different size of the same item,
only. Items must be unworn, unwashed, and in their original condition with all tags
attached.
Unfortunately, we do not accept returns, however, due to limited stock, in case the item
you want to exchange with is out of stock, we will offer you a refund.
Both terms above are on a local basis, with regards to international shipments,
unfortunately exchanges and refunds are not accepted.
Do you ship internationally?
Yes! For orders outside Lebanon, shipping is handled by DHL.
Please note that customs or import fees may be applied by your country upon arrival,
and these are the customer’s responsibility.
How long does shipping take?
Delivery takes between 2-4 working days inside Lebanon and 7-10 working days
internationally.
What are the delivery fees?
Within Lebanon, delivery fees are $4 nationwide.
For international orders, shipping rates vary by destination. To view the exact fee,
please proceed to checkout and enter your shipping country.
What payment methods do you accept?
For orders within Lebanon, we accept Cash on Delivery (COD).
For international orders, we currently accept money transfers before shipping. We’re
working on adding more payment options soon and will update you once that’s
available!
INFINITE creates modest activewear that blends performance, comfort, and timeless style.
Made for women who move with purpose and stay true to their values.
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